OBJECTIVE
Ambitious graduate with impressive leadership skills and strong sense of determination seeking a
position that will allow me to utilize my skill set to contribute to forward progress.
EDUCATION
Illinois State University, Normal, IL Graduated, May 2012
B.S. Industrial Technology-Construction Management
• Deans List Fall Semester 2010
RELEVANT EXPERIENCE
Bone Student Center Operations Assistant January 2013 – July 2013
Illinois State University-Bone Student Center
• Provide the highest level of customer service to clients and guest
• Ensure that all spaces are prepared for the impending event
• Collaborate with scheduling and other to solidify a success event transpires
• Utilize EMS to coordinate an appropriate agenda for setup
• Uphold all Illinois State and Bone Student Center Policies
• Provide access and security by opening and locking the building
Guest Service Manager January 2009 – December 2012
Illinois State University-Braden Auditorium
• Coordinate and maintain a staff of 75 plus ushers and security members
• Provided exceptional customer service
• Performed daily managerial task: payroll, inventory, and scheduling
• Work closely with multiple constituents to ensure a great event and the highest customer satisfac-tion possible
• Maintain office social media: Facebook, Twitter and Instagram
Assistant Manager November 2005 – December 2007
Family Video
• Demonstrated exception...
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