RIDWAN.
Professional Summary
Results-driven Electrical Engineering professional with impressive analytical and technical support abilities.
Skills
System troubleshooting
Wiring diagrams
Skilled with analytical software
System-level electrical design and integration
Technical support
Advanced critical thinking
Power systems
Wiring schematics
Microsoft PowerPoint
Microsoft Word proficiency
Education
December 2014 New York Institute of Technology Old Westbury, NY
Master of Science Electrical and Computer Engineering
GPA: 3.25
November 2009 Ahsanullah University of Science & Technology Dhaka, Bangladesh
Bachelor of Science Electrical and Electronic Engineering
GPA: 3.2
Coursework in Electrical Engineering, Electronics and Communication Engineering Technology
Work History
July 2010 to February 2015
Macy's Brooklyn, NY
Sales Associate
Compute sales prices, total purchases and receive and process cash or credit payment.
April 2009 to November 2009
Warid Telecom Ltd Dhaka, Bangladesh
Customer Care Engineer - Intern
Investigated customers technical complaints and recommended remedial procedures.
Read technical manuals and literature to stay abreast of new technology.
Maintained documentation for all telecommunication systems, including equipment inventory and floor plans.
Managed the issue escalation process.
February 2007 to March 2009
Fast Development Ltd Dhaka, Bangladesh
Electrical Engineer - Intern
Prepare technical drawings, specifications of electrical systems to ensure that installation and operations conform to standard and customer requirements.
Rendered technical drawings and electrical systems specifications that exceeded company standards.
Monitored the manufacture of electrical devices and operations to ensure compliance with safety protocols.
Performed load calculation for sizing wire and cir...
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