OBJECTIVE
A Mechanical Engineering with broad industry experience seeking a Quality Engineer/Analyst or Test Engineer position.
QUALIFICATIONS
Over 10 years of experience in all aspects of Quality, including program management. Worked with the engineering, manufacturing, program management, procurement, contracts, supplier quality and customers, including DCMA, to improve reliability and quality. Has experience with statistical analyses. Has excellent written and oral communication skills.
EXPERIENCE
Navistar Inc., Lisle, IL
Job Title/Description: Quality Engineer (July 2011 - present)
Lead Quality Engineer for all chassis quality issues. Responsible for addressing complaints from the field.
Job Functions:
- Data mining and analysis to solve existing problems and proactively prevent problems in future designs
- Program Manager for multiple quality projects
- Work with Engineering and Plants to resolve quality issues
- Work with Engineering to find Root Cause and Corrective Measures
- Review and contribute to dFMEAs
- Review supplier’s test plans and test reports
- Approve suppliers’ changes
- Responsible for approving costs associated with resolutions (amounts under $25,000)
- Proactively work with Engineering and Plants to reduce warranty costs and occurrences
- Liaison between Customer Service/Field Engineers and Engineering/Plants
- When needed, assist with field work such as evaluations, measurements and tests
Underwriters Laboratories Inc, Northbrook, IL April 2007 to Feb 2011
Job Title/Description: Quality Engineer (June 2009 – Feb 2011)
Working in the corporate quality group to ensure that policies and procedures are followed worldwide. Worked specifically on technical issues in the labs, engineering verification services, and complaints from the field.
Job Functions:
- Administering Corrective Action Requests (CAR) to ensure that Corrective and Preventative
Actions (CAPA) have been taken
- Verifying and approving final CAR resolutions
- Working in a cross functional team to determine root cause and CAP for consumer complaints
and/or accidents that occur in the field
- Working with the Primary Designate Engineers if field incident indicates a need for a change
in UL Standards
- Ensure adherence to ISO 9000 and ISO 17025 standards
Job Title/Description: Project Engineer (April 2007 – June 2009)
Working in the Security and Signaling Group (3017HNBK) to manage execution and timely completion of engineering projects. Completed the 14-week UL University Boot Camp and then spent 4 months training in the High Tech Security Lab (6A2). Working as a Project Handler on easy and medium projects since Dec. 3, 2007.
Job Functions:
- Responsible for opening, maintenance, completion, and closing of engineering projects
- Analyze project scope and determine project specifications
- Establish test programs for product investigations
- Interface with clients to resolve issues and update project status
- Prepare reports for clients
- Exercises Project Handler Signature Authority as Project Handler of record
General Dynamics - ATP, Burlington, VT Aug 2004 to April 2007
Senior Quality Engineer
Job Description:
Lead Program Quality Engineer responsible for compliance to contract and internal quality requirements; included development and implementation of program quality plans, quality requirements matrix, test plans and test procedures. Led coordination to resolve quality issues internally and externally through cross-functional team members (engineering, contracts, procurement, manufacturing engineering, program management and Defense Contract Management Agency (DCMA)) and the use of quality techniques and processes. Responsible for managing multiple projects simultaneously.
Job Functions:
- Quality lead on Integrated Product Teams
- Chair of the Test Program Board (TPB)
- Review and help author Test and Evaluation Program Plan (TEPP)
- Plan and supervise Qualification Tests and Acceptance Tests
- Review customer’s contract and translate it to a Quality Assurance Program Plan (QAPP)
- Work with the Supplier Quality Engineers to ensure flow down of requirements to suppliers
- MRB Authority; work with engineering and DCMA to disposition non-conforming material
- Employ Root Cause/Corrective Action techniques to resolve quality issues
- Support factory operations
- Interface with DCMA and customers
- Develop quality budget and schedule for assigned programs
Bell Labs (div. of Lucent Technologies), Naperville, IL Nov 1997 to Aug 2004
Member of Technical Staff, I
Job Description:
Worked in the Global Compliance and Analyses Engineering group as a Hardware Test Engineer. Main functions were project management and execution of test programs on telecommunications equipment. Responsible for managing multiple projects simultaneously.
Job Functions:
- Review specifications and consult with developers to determine tests and analyses needed
- Consult with marketing, sales and customers to determine business concerns
- Determine schedules, costs and budget allocation
- Develop and write detailed test plans; write and/or review final test report
- Test execution: perform tests and/or supervise performance of tests
- Assist in failure analysis, if necessary
- Provide follow-up technical support to external customers
- Provide general technical support on testing and compliance issues to Engineering<...
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