PROFILE
Seasoned Technical Instructor with a strong passion for fostering a student-centered classroom learning environment based on mutual respect and collaboration. Committed to helping students identify and develop their own passions in the world of Internet Technology (IT) while becoming successful engineers, technicians, developers and managers.
EDUCATION:
MA IT Management Webster University Oct 2015
A.A. Visual Communications ITT Tech Dec 2011
B.S. Major: Occupational Education Wayland Baptist University 1992
A.A. Major: Electronics Community College of the Air Force 1991
TEACHING EXPERIENCE:
Enterprise Instructional Designer 11/2011- Present
Hewlett Packard (HP) Reston, VA
Supports the customer’s Logistics Center as both Instructional Systems Specialist (ISS) and Training Subject Matter Expert (SME) for an evolving IT Logistics program supporting more than 4000 customers. Develops specialized and advanced instructor-led and online instruction courses to local, remote and decentralized customers using the ADDIE instructional design model. Ensures all training meet or exceed the American Council on Education (ACE) and International Association for Continuing Education and Training (IACET) standards. Creates and produce graphic materials and animations to support online instruction. Develops procedures, criteria standards, and measurement tools (checklists) used to evaluate training and educational programs. Performs formal evaluations on all training curriculum and training instructors ensuring consistent application of systematic instructional design model concepts. Conducts analysis monthly to identify trends, and provide critical feedback for course and instructor improvement. Significantly increased the program success rate and contributions directly contributed to the program being awarded as a “Division Best” for 2013 and 2014.
Primary instructor on a six-man technical training team with an eight course training schedule. Provide classroom platform instruction for eight separate logistics management and procurement courses that range 1-2 days in length. Create and maintain classroom and online instruction material to Government clients to support an Enterprise level IBM MAXIMO Asset Management software program. Provide instructor training to new team instructors. Create and Design course materials to include course outline and content, student manuals, quick reference guides, and scenario worksheets. Collaborates with the Enterprise IT application development team to enhance processes by providing user requirements and feedback from course surveys and application testing. Creates and produce graphic materials and animations to support online instruction. Maintains and updates Blackboard LMS to provide online instruction to local, remote and decentralized customers. Manage classroom scheduling, resources, feedback surveys, recording, maintaining and reporting of student records.
Sr Exercise Manager and Tng Officer 10/2009-11/2011
Hewlett Packard (HP) Mclean, VA
Supported the customer’s Exercise Branch as the training ISS and training exercise planner for operational exercise training support to the National Exercise Program. Provided Continuity planning, education and training scenario development, coordination, and liaison support for customer’s Critical Mission Assurance Program and select DoD training exercises. Performed IC Enterprise SharePoint Administrator duties to maintain and collaborate eLearning training team content and training scenario development. Created a content management system into organized folders and granted appropriate user privileges following established business processes to properly maintain SharePoint sites, content, and data retrieved from portals. Created and revised Standard Operating Procedures (SOPs) for Continuity of Operations (COOP) exercises for DoD and IC HQ clients, requiring consistent communications to audiences (400-3500 personnel), role players (50-150), exercise leaders (400), and respective agencies. COOP exercises (minimum 4 per year) required precision timing, and ongoing buy-in and communications with and from senior leadership. Consistent communications allowed the creation of strong professional networks.
Provided critical coordination of key event information for the Intelligence Community (IC) community during National Level Exercise (NLE) 2010 and Eagle Horizon 2010. Coordinated customer’s exercise activity with DHS, DOD Chairman’s Exercise Program, and Joint Exercise Program representatives during conferences. Briefed senior executives and participants on customer’s exercise support requirements. Designed exercise training scenarios to meet customer’s internal and national level training requirements. Developed and revised standard agency operating procedures to enhance planning efficiency and effectiveness. Customer’s representative to both the Intelligence and Law Enforcement Working Group, and the National Exercise Working Group. Delivered classroom instructor-led training of select FEMA Emergency Management courses. Executed training exercise as scheduled to evaluate agency mission effectiveness. Provided feedback on identified gaps and shortfalls with recommendations for improvement(s) in after action reports (AARs).
Sr Exercise Manager and Tng Officer 9/2007-11/2009
SAIC Mclean, VA
Supported the NCTC Exercise Branch as the training ISS and training exercise planner for counterintelligence and operational exercise training support to the National Exercise Program. Provided Continuity planning, education and training scenario development, coordination, and liaison support for customer’s COOP Program and select DoD training exercises. Performed IC Enterprise SharePoint Administrator duties to maintain and collaborate eLearning training team content and training scenario development. Created a content management system into organized folders and granted appropriate user privileges following established business processes to properly maintain SharePoint sites, content, and data retrieved from portals. Created and revised Standard Operating Procedures (SOPs) for Continuity of Operations (COOP) exercises for DoD and IC HQ clients, requiring consistent communications to audiences (400-3500 personnel), role players (50-150), exercise leaders (400), and respective agencies. COOP exercises (minimum 4 per year) required precision timing, and ongoing buy-in and communications with and from senior leadership. Consistent communications allowed the creation of strong professional networks.
Senior Operations Officer 09/2006-09/2007
SAIC Mclean, VA
Provided support to the NCTC Operations Center coordinating counterintelligence information and operations to protect U.S. personnel and resources. Senior advisor for all homeland security, and emergency management events that required coordination with DHS. Conducted all source analysis and dissemination of counterintelligence information daily relating to terrorist and foreign intelligence threats against the Homeland and U.S. interests. Reviewed counterintelligence information to provide situational awareness of imminent th...
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