Education/Certifications
Passed Board of Governors’ Exam (FACHE), American College of Health Care Executives – 2014
University of North Texas – Denton, TX – 2005
12-Hours towards Ph.D. in Applied Gerontology
University of North Carolina – Chapel Hill, NC – 2000
Master of Public Health (MPH with Healthcare Administration concentration)
Rice University 35-Hour Management Certificate – Houston, TX –1995
San Jacinto College – Pasadena, TX –1995
Nursing Home Administrator Coursework (Passed Texas and North Carolina Licensure and National Board Exams)
University of Houston-Downtown – Houston, TX – 1988
Bachelor of Science in Professional Writing
Professional Experience
Midland Empire Resources for Independent Living
Administrator of Community Health
St. Joseph, MO
June 2015 – Present
Lead team of 14 nurses and support staff at Angels Home Health and MERIL In-Home Services in nine counties of Northwest Missouri. Direct all advertising and marketing activities for the Center for Independent Living.
Indiana Wesleyan University Online
Adjunct Faculty, MBA/MHA Program
September 2013 – Present
Teach Health Care Public Policy and Health Care Issues courses to students across America.
University of Mount Olive, Washington and New Bern, NC
Faculty, Health Care Management
February 2014 – June 2015
Taught Bachelor of Healthcare Administration evening students on multiple campuses. Courses included Introduction to Health Care, Health Care Finance/Managed Care, Quality Improvement, Human Resources, Strategic Planning, Global Health, and Senior Research.
Goodwill Industries’ Good Careers Academy, San Antonio, TX
Education and Development Specialist
October 2011 – January 2014
Developed curricula for Certified Nurse’s Aide, Registered Medical Assistant, Medical Front Office/Medical Coding, Administrative Assistant/HR Associate, I.T., Logistics, and Commercial Driver’s License programs. Hired, trained and evaluated faculty. Participated in grant writing and funding initiatives. Left to teach in universities (July 2013) but was a substitute teacher as time permitted.
University of Phoenix-San Antonio and Austin Campuses
Associate Faculty, College of Natural Sciences
June 2010 – February 2014
Taught bachelor’s level students in business and healthcare administration programs.
Certified to teach 26 courses (healthcare administration, natural science, general education). Recognized as #1 Faculty in Natural Sciences/Health Care Administration at San Antonio Campus in 2012.
Webster University, San Antonio, TX
Adjunct Assistant Professor
January 2013 – February 2014
Taught three master’s level healthcare administration courses (Human Resources, Strategic Planning, and Operations) at Fort Sam Houston and Lackland bases. Served as academic adviser at Lackland Air Force Base.
San Antonio College, San Antonio, TX
Adjunct Faculty
March 2011 – November 2011
Taught Medical Front Office/Billing and Coding Program at Goodwill Good Careers Academy – De Zavala.
Developed curriculum for new program.
Hallmark College, San Antonio, TX
Adjunct Faculty/Interim Allied Health Chairman
October 2009 – December 2011
Taught eight courses for Medical Assistant and Billing/Coding associate’s degree and certificate students on campus and on-line. Served as interim Allied Health Department Chairman during leadership transition.
UTSA, San Antonio, TX
Non-tenured Track Faculty
August 2010 – December 2010
Taught grant-funded Community Health course for Health and Kinesiology bachelor’s degree students.
CHRISTUS Santa Rosa Ambulatory Surgery Center, San Antonio, TX
Business Office Coordinator/Marketer
April 2009 – October 2009
Supervised Business Office staff at facility owned by USPI, CHRISTUS and community surgeons. Was responsible for credentialing, medical records, accounts receivable, human resources, and marketing.
Pasadena Independent School District, Houston, TX
Special Education Substitute Teacher
February 2009 – April 2009
Taught autistic children at Frasier Elementary School
Software Decisions, Inc. (SDI), Houston, TX
Director of Programs
June 2008 – November 2008
Recruited and trained staff nationwide for government contracts to operate fingerprinting centers for background checks of federal employees and educators.
Directed in-house and field staff of computer programmers, technicians, HR and field staff.
Odyssey HealthCare Hospice, Baytown and Houston, TX
General Manager
April 2007 – January 2008
Directed two hospice offices serving over 80 terminally ill patients in Harris, Chambers, Liberty, Galveston and Brazoria County homes, eldercare facilities and hospitals.
Managed interdisciplinary team of 41 nurses, certified nursing assistants, social workers, chaplains, bereavement counselors, volunteer coordinators, community educators, and support staff.
Omnicare Pharmacy, San Antonio, TX
General Manager
February 2006 – March 2007
Directed institutional pharmacy operation serving over 70 eldercare, hospice, and MH/MR facilities in San Antonio, Texas Hill Country and South Texas communities.
Managed workforce of 72 pharmacists, pharmacy techs and support staff.
Full P&L responsibility for $36 million business.
Asperion Hospice, Houston, Dallas and San Antonio, TX
Director of Operations
February 2005 – December 2005
Provided leadership in start-up of three Texas hospices and potential future sites in other states with Mariner/Sava Senior Care skilled nursing facility presence.
Identified locations to lease; served as liaison in negotiating terms.
Developed strategic plans and clinical practices in association with president and nursing leadership.
UTMB-Galveston Correctional Managed Care, Dayton and Dallas
Practice Manager
November 2002 – September 2004
Served as administrator of medical, dental and mental health services for over 10,000 convicted men and women in county jails and Texas prisons.
Developed HIV medication program at Dallas County Jail saving $140,000 in annual prescription costs and establishing community case management system.
Developed end-of-life care referral network at Dallas County Jail with community hospices.
Developed website linking community, judicial system, potential employees and others served with UTMB-Galveston and Dallas County Correctional Managed Care.
Hired, oriented, counseled and, at times, terminated clinical staff.
Asthma and Lung Center of Houston, Houston, TX
Marketer/Community Educator
February 2001 – July 2002
Lutheran Hospice, Greer, SC
Regional Director
Octobe...
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