OBJECTIVE
Seeking for a Full-time position where I allow making use of my skills in Healthcare.
Skills
¡ñ English, French, Haitian Creole ¨C fluent
¡ñ Attention to detail
¡ñ Customer service
¡ñ Data entry
¡ñ organizational skills
¡ñ Strong Team-player
¡ñ Excellent leadership
¡ñ Experience with medical terminology
¡ñ Strong working knowledge of MS software and ability to work with learn new software
¡ñ Skilled in VLOOKUP formula development, Pivot Table generation, and Pivot reporting.
EDUCATION
Rhode Island College, Providence, RI
Bachelor of Science in Healthcare Management 2017
Relevant courses (Healthcare Finance, Quality Management/Improvement in Health Care, Computers in Management, Health Policy and Contemporary Issues, Statistics, Seminar strategic in healthcare management, Accounting, Healthcare Organizations)
Certificate International Nongovernmental Organizations Studies (INGOS)
Medical Professional Institute, Malden, MA
Nursing Assistant / Home Health Aide 2013
Bridgewell 2016
Adult and Pediatric First Aid/CPR/AED and Driver Safety
Professional EXPERIENCE
Brigham and Women¡¯s hospital, Boston, MA 2017-present
Emergency Department Callback Clerk Intern
¡ñ With the aid of computerized databases and email referrals, provides rapid
and professional calls to appropriate patients with the use of the call back
scenario script.
¡ñ Acts as a liaison between physicians/office staff and callers to ensure that
adequate response and appropriate patient discussion occurs.
¡ñ Connect ED discharged patients with additional resources
¡ñ Maintains and updates the database used in completing patient calls. Collects
and inputs requested information on all calls throughout shift and updates
information, as appropriate, on repeat calls.
¡ñ Assist in the development and maintenance of callback project protocols.
¡ñ Documents encounters in timely fashion on Microsoft Excel and EPIC system, including a separate record of barriers to contacting patients.
¡ñ Trains new callback clerks on the use of the computer systems and project
protocol and procedure.
Bridgewell, Saugus, MA September 2016-April 2017
Per diem
¡ñ Provide support and assist individuals with all activities of daily living
¡ñ Assist the individuals with accessing resources and recreational opportunities in the community
¡ñ Provide services to individuals according to DDS and all applicable regulatory standards and Bridgewell policies
Bridgewell Summer 2016
Urban Youth Collaborative Internship, Saugus MA
Intern
¡ñ Spending quality leisure time and providing companionship to the individual
¡ñ Assist in planning with activity under the assistant director
¡ñ Helping care recipient participate in recreational activities
¡ñ Participate in care plans meeting with the director and the assistant director
Rhode Island College, North Providence RI January 2016 ¨CJune 2016
Orientation Leader
¡ñ Serve as a leader and guide to a group of 12-14 students for each cycle.
¡ñ Facilitate small group meetings, conduct campus tours, encourage and facilitate student interaction.
¡ñ Acquaint students with the My RIC system and assist them with the registration process on My RIC
International Child Care/Grace Children¡¯s Hospital, Port au Prince, Haiti Summer 2015
Healthcare Intern
¡ñ Analyzed, interpreted data and kept track of the number of patients a doctor can consult daily.
¡ñ Participated in educational programs to promote awareness about tuberculosis, HIV and other diseases.
¡ñ Organized activities such as giving first care supplies, hygienic products to disadvantaged areas.
¡ñ Filed medical records, issued billings and calculated quarterly budgets.
¡ñ Documents and reports patient progress
¡ñ Assisted the head nurse in hiring, training, monitoring clerks and secretaries.
¡ñ Assigned schedules and tasks to new hires, developed strategies for reaching hospital goals.
¡ñ Collected health information from the communi...
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