Advanced Certified Scrum Master
Certified scrum master with experience in successfully leading multiple and global scrum teams. Strengths include an understanding of agile projects in DevOps/Cloud environments, piloting agile transformation efforts by developing training material and encouraging adoption of scrum methodology and agile framework to team members. Familiar with SDLC in education, pharmaceutical, finance, mortgage, and manufacturing industries. Expertise in gap analysis, process re-engineering, requirements gathering, requirements validations, and software releases.
Professional Experience
Bank of America, Pennington, NJ 04/2018 – Present
Scrum Master Consultant
Lead the teams in achieving iteration goals and keep progress transparent with leadership and business value work streams in SAFe environment.
• Facilitate Daily Scrum, Backlog Refinement, Sprint Planning, Sprint Review, and Retrospective ceremonies for the team.
• Remove impediments to allow the team to deliver the sprint goals and deliverables.
• Escalate issues that needs management support to achieve sprint deliverables.
• Assist product owner and the team in developing definition of ready, definition of done for the stories.
• Provide iteration updates in Scrum of Scrum meetings.
• Conduct ART sync with external teams to track dependencies
• Support scrum teams by delivering dependent stories in Safe environment.
• Participate in PI planning sessions in Scaled Agile environment.
• Assist team in writing bite-size deliverable stories in a sprint.
• Coach team on Scrum best practices and continuous improvement.
• Provide estimates on high level features using lean budgeting process.
McGraw-Hill Education, New York, NY 05/2017-12/2017
Scrum Master DevOps/Cloud
Led the team in achieving a consistent velocity by removing impediments within 24 hours. Provided transparency to leadership using JIRA Dashboards.
• Led the Continuous Integration Continuous Delivery/Deployment (CICD) scrum team through Agile transformation.
• Facilitated Daily Scrum, Backlog Grooming, Sprint Planning, Sprint Review, and Retrospective ceremonies.
• Removed team impediments to allow the team to deliver the sprint goals and deliverables.
• Supported product owner in backlog management for continuous delivery of features.
• Achieved consistent team velocity by defining clear and bite-size user stories.
• Educated and reinforced scrum methodology and agile framework to team members and stakeholders.
• Collaborated with cross functional teams and vendors to manage technology life cycle process using Kanban.
• Provided live-dashboards with metrics to leadership for impromptu feedback.
• Implemented continuous improvement practices by introducing working agreement.
Dodge Data Analytics, Hamilton, NJ 11/2016-02/2017
Scrum Master Consultant
Led the efforts of iteration 0 for a new scrum team by guiding scrum framework and removing impediments. Partnered with product owner in defining MVP based on business requirements.
• Supported product owner in defining product roadmap based on business requirements.
• Coordinated release planning with product owner, and scrum team.
• Assisted product owner in creating epics and user stories.
• Reviewed User Experience (UX) team artifacts.
• Conducted daily scrum, sprint planning, sprint review, PB grooming and retrospective ceremonies.
• Identified and resolved team impediments for sprint success.
• Facilitated business requirements gathering sessions with stakeholders and product owner.
• Developed process flows to reflect the business logic.
• Communicated sprint metrics to leadership for transparency.
• Participated in scrum of scrum meetings to coordinate future releases with data imports.
NewOak Capital, NY, NY 11/2015-6/2016
Scrum Master
Coached the team regarding scrum values. Established consistent sprints velocity. Assisted product owner with product road map and story mapping.
• Collaborated closely with business to identify and recommend opportunities for operational and system
improvements to due diligence and servicing overlay processes.
• Assisted product owner in identifying and prioritizing the back log for sprint planning.
• Conducted daily scrum meetings and assisted team with resolving the impediments.
• Secured release approval from the product owner.
• Conducted lessons learned session after project implementation to improve internal SDLC process.
• Analyzed the existing loan servicer monitoring and reporting application for reengineering efforts.
• Researched the loan level fields from due diligence and servicer data for updates.
• Participated in UAT defect tracking activities and followed through until resolved.
• Troubleshoot inconsistent loan data for accuracy.
• Provided production support.
PHH Corporation, Mt Laurel, NJ 03/2014-11/2015
Sr. Business Analyst/Scrum Master
Supported projects using waterfall and agile frameworks. Identified and migrated projects/enhancements from waterfall to agile environment to deliver business value. Mentored the team regarding scrum and agile framework.
• Developed project scope from the business case/business opportunity statement.
• Prepared project timelines based on resource estimates, project scope and project dependencies.
• Created, facilitated and monitored project plans to gather business and functional requirements and their
progress.
• Negotiated issues and resolved conflicts related to the business and functional requirements prior to
development.
• Promoted open communication between teams to increase productivity.
• Conducted daily scrum meetings and assisted team with resolving the impediments.
• Determine internal/external resources and stakeholders.
• Served as liaison between the business and technology teams and vendors.
• Directed project life cycle from initiation to completion, including post-implementation support
• Identified project risks and dependencies and communicated them to stakeholders.
• Facilitated business and functional requirements gathering sessions among cross functional teams.
• Managed the development, testing and change management for projects with offshore and onsite
development teams.
• Incorporated changing business needs in project plan as necessary.
• Conducted walk-throughs to obtain approval on documented business and functional requirements from
stakeholders.
• Proactively identified the quality issues in new and ongoing business processes.
• Participated in QA and UAT defect tracking activities and followed through until resolved.
• Provided support to business community after release.
• Followed industry regulations, ...
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