Education
Millersville University, Millersville, PA
Bachelor of Arts Degree in International Relations, December 2009
Concentration: Latin America
Minors: Spanish and Art History
InterAmerican University, Heredia, Costa Rica
Spring 2009 - Classes primarily made up with native students, lived with host family
Work Experience
Collateral Lead, March 2018 – May 2019
Spartan Race, Boston, MA
Responsible for the supervision, organization, inventorying and distribution of all event related collateral (shirts, medals, merchandise etc.) for events of 10,000+ attendees
Managed high volumes of people with an efficient approach to accomplishing mission critical tasks. Strong analytical and problem solving required to foresee and prevent any major/ minor issues that will negatively impact current and future events. Maintained a high emphasis on customer service
Required to work 12 to 20+ hour days outside among all weather elements for 10 to 12 days per event cycle. Position required 150+ days of travel per year both domestic and international. Assisted with a major event production in Iceland
Works side by side with Festival Manager, Delivery Inventory Managers and Race Director in the planning, organizing and supervising all activities onsite necessary to put together an event while maintaining a high brand standards. Required to fill in for all event related positions including guest registration.
Organized and booked hotel and vehicle rental accommodations for a team of 15+ people
Bartender & Server, August 2016 - Present
Pennsylvania, California, & Texas
Worked in three restaurants and two catering companies as a bartender, server and banquet catering for large and small events
Well versed in customer service, fine dining and specialty drink preparation
Provided planning, setup and service for special events including weddings, reunions and live music events - References and specific locations available upon request
Commercial Solutions Sales Specialist, ​May 2015 – July 2016
Armstrong World Industries, Lancaster, PA
Responsible for achieving territory's goals and growing the business by increasing market share, improving
product mix, increasing average unit price, sales volume, new products, and closing large commercial projects
Traveled to incentivized sales territory to meet with clients, provide product presentations, discuss upcoming
projects and promote Armstrong products for building renovations and new construction
Organized and assisted in planning marketing events to promote Armstrong products to a diverse range of clients
including architects, interior designers, and general/sub-contractors. Responsibilities for these events included
creating media to promote event, customer outreach, logistics concerning the event, and traveling to the event
Daily responsibilities included solution-based consultative selling to customers via phone and email, and in
person in a large territory of the United States that included the Mid-Atlantic, the South and the Pacific
Northwest. Responsible for selling and closing $530,000 of new ceiling installations during my time in this
Position
Pricing Specialist, Feb 2014 – May 2015
Armstrong World Industries, Lancaster, PA
Responsible for the price calculation, preparation, and distribution of communication for ten pricing prog...
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