ROB
STEINHAUSER
Customer Success, Account Management, and Consultative Sales Professional
CONTACT
816.606.4800
Kansas City, MO
(motivated to relocate)
CAREER HIGHLIGHTS
Total Sales of $13m+
Mars Inc. $2.8m PLC Capital Project
Tyson Foods $1.8m PMA Agreement Project Boulevard Brewing $650k Drives Project 100/100 Medalllia Relationship Score 500% Sales Growth in new BLC market Consistently achieved quota over the past 9+ years of my career
PROFESSIONAL SKILLS
Client Relations/Customer Success
Relationship Cultivation
Account Management
Client Growth Strategy
Negotiating/Renewal Execution
Technical SaaS Sales/B2B Sales
Consultative Solution Selling
Critical Thinking/Creative Problem Solving Project Management
Business Development
Project/Software Implementation
Cross-Team Collaboration
Cold Calling/Prospecting
VOLUNTEER WORK
Industrial Distribution Org.
Kearney Friends Program
KC Public Schools Success Mentor
LA Dream Center
Hillsong Church Kansas City
Compassion International Sponsor
SPECIALIZED COURSES
Academy for Ads (Google)
Digital Sales / Mobile Ads (Google)
Principles of Marketing
Project Management
Applied Electronics I & II
Industrial Sales Management
Sales and Branch Operations
EPEC Automation
EDGE Electrical
WeWork Sales Camp
EDUCATION
UNIVERSITY OF NEBRASKA - KEARNEY
BS, Business & Technology - Technical Sales
Emphasis on Consultative Selling / Relationship Management
WORK EXPERIENCE
ChowNow
Account Executive | 2021 - Present
Actively prospected and engaged potential restaurant partners through consultative sales methods resulting in a 40% demo hit rate
Executed sales/value selling functions to drive revenue towards quota leading to $300k+ in new revenue
Utilized discovery questions and active listening to understand potential clients' needs. Owned my entire book of business, from initial cold call, all the way through closing and handoff procedure.
Strategically managed my sales pipeline stages within Salesforce to monitor all opportunities through close
Collaborate cross-functionally with multiple teams including Customer Success, Account Coordinators, App Development and Marketing
Utilized US Foods partnership to break into accounts and value sell our SaaS solution I consistently led my team in overall sales activity (dials, demos, texts, emails) I have led the team in multiple internal weekly challenges and won numerous times. I was named the June 2021 company-wide sales MVP
WeWork
Account Manager - Client Success | 2020 (covid impacted)
Nurtured 60+ member accounts, partnered with them to plan out growth and provide suitable space/solutions to fit mission-critical needs.
Accomplished Q1 Sales/Renewals in excess of $150k+ Total Contract Value Played a crucial role in accomplishing a building occupancy rate of >80%
Effectively and proactively fulfilled all member/business inquiries.
Continually built broad relationships, earning trust, while consulting members in making executive decisions leading to contract extensions
Created and executed renewals through a consultative, relationship sales process Developed strategy to accomplish high member retention rates
Toured potential clients, negotiating value, leading to a 50% signing rate
Execute quarterly business reviews with clients to ensure goals are agreed upon Consistently utilized Salesforce to monitor and track all opportunities
Worked in unison with the Account Executive team to establish new occupancy Utilized Slack/Zoom to collaborate with WeWork teams across the world.
Managed a majority of all building operations
BacklotCars
Territory Account Manager - Client Success | 2019 - 2020
I led the East Coast expansion launch achieving territory growth of ov...
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